Shipping Policy

Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with [EMBROVIA]. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

1. Shipping Methods

We offer the following shipping options:

  • Standard Shipping (available across India)
  • Express Shipping (if available at checkout)

Shipping options may vary depending on your location and product availability.

2. Order Processing Time

  • All orders are processed within [1–3 business days] after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During high-demand periods (sales, new drops), processing times may be slightly extended.

3. Delivery Timeframes

Estimated delivery times:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Areas: 7–10 business days

Please note that these are estimated timelines and may vary due to external factors.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on your location and order value.
  • We may offer free shipping on orders above [₹X amount].
  • Any applicable shipping fees will be clearly displayed before payment.

5. Tracking Information

  • Once your order is shipped, you will receive a tracking link via email/SMS.
  • You can track your order in real-time using the provided link.
  • If you do not receive tracking details within the expected time, contact us at [embrovia5575@gmail.com].

6. Delivery Issues and Delays

While we aim for timely delivery, delays may occur due to:

  • Courier or logistics issues
  • Weather conditions
  • Incorrect or incomplete shipping address
  • Government restrictions or unforeseen events

In such cases:

  • We will keep you informed of any major delays.
  • [EMBROVIA] is not liable for delays caused by third-party courier services, but we will assist you in resolving issues.

If your package is marked as delivered but not received, please contact us within [X] days.

7. International Shipping

  • We currently [do/do not] offer international shipping.

(If yes, use below)
For international orders:

  • Delivery timelines may vary between 7–20 business days depending on the destination.
  • Customers are responsible for any customs duties, taxes, or import charges applicable in their country.

8. Incorrect Address or Failed Delivery

  • Please ensure all shipping details are correct at checkout.
  • If a package is returned due to incorrect address or failed delivery attempts:
    • Reshipping charges may apply
    • Refunds (if applicable) will exclude shipping fees

9. Contact Us

For any shipping-related queries, feel free to contact us:

[EMBROVIA]
Email: [embrovia5575@gmail.com]